Your privacy is a priority at 4shared. This page explains clearly what data we collect, why we collect it, and how we keep it safe for every Filipino player on our platform. If you have questions, visit our FAQ page or reach out to our support team directly.
Last updated: January 2025. This Privacy Policy applies to all registered members of 4shared based in the Philippines.
When you register an account with 4shared, we collect basic personal information including your full name, date of birth, email address, and mobile number. We also gather a copy of a valid government-issued ID to verify your identity and confirm you meet our age and location eligibility requirements. When you use our platform — placing bets, making deposits, or browsing our promotions — we automatically record technical data such as your IP address, device type, browser version, and session duration. Payment-related data including transaction amounts, payment method references, and timestamps are stored securely to process your deposits and withdrawals accurately. We may also collect marketing preferences and communication history if you choose to receive promotional updates from us. All data collection is carried out in compliance with the Data Privacy Act of 2012 of the Philippines.
The personal information you provide is used primarily to operate, maintain, and improve your 4shared account and overall experience on the platform. We use your identity and payment data to process transactions, verify withdrawals, and comply with our obligations under Philippine gaming regulations. Technical data collected during your sessions helps us monitor platform performance, detect and prevent fraud, and protect the security of all accounts. If you have opted in, we may use your contact details to send you information about new promotions available on the Latest Promotions page, VIP tier updates, or important account notices. We do not use your data to make automated decisions that significantly affect you without human oversight. Your data is never sold to third-party advertisers or used for any purpose outside of the legitimate operation of 4shared.
4shared shares your personal data only where it is strictly necessary to deliver our services or meet our legal obligations. We work with licensed payment processors and identity verification providers who access your data solely to carry out their contracted services on our behalf, and all such partners are bound by confidentiality agreements. Where required by Philippine law, regulation, ora court order, we may disclose your information to the relevant authorities — we will always notify you of such disclosure unless prohibited from doing so by law. We do not transfer your personal data outside the Philippines except where required to process international payment methods, and any such transfer is governed by appropriate data protection safeguards. We never share your data with unrelated commercial third parties, data brokers, or marketing networks. If our business structure changes in the future, any new entity will be required to honour the commitments set out in this Privacy Policy.
We retain your personal data for as long as your 4shared account remains active and for a minimum of five years following account closure, in line with our obligations under Philippine financial and gaming regulations. Transaction records and identity verification documents are kept for the full retention period to support any future audit, dispute resolution, or regulatory inquiry. If you request the deletion of your account, we will remove all data that we are not legally required to retain and confirm the action has been completed. Anonymised and aggregated data — which cannot identify you personally — may be retained indefinitely for statistical and platform improvement purposes. You may contact our support team at any time to ask what data we hold about you and to request corrections to any inaccurate information.
4shared uses essential cookies to keep you logged in, remember your preferences, and maintain the security of your session across the platform. We also use analytics cookies to understand how players navigate our platform so that we can improve usability and performance for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to log in or access certain platform features. We do not use third-party advertising cookies or share browsing data with ad networks. Our use of cookies is governed by this Privacy Policy and any separate cookie notice displayed when you first visit 4shared.
As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, the right to access a copy of the data we hold about you, and the right to correct any inaccurate information. You also have the right to object to the processing of your data for certain purposes, including direct marketing, and to request erasure of data that we no longer have a legal basis to retain. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact our support team with your request and we will respond within the timeframes required by applicable law. 4shared is committed to handling all data rights requests fairly, transparently, and without undue delay.
We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All data transmitted between your device and 4shared is encrypted using TLS technology, and sensitive stored data is protected with encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their role, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to respond to emerging threats. In the unlikely event of a data breach that affects your rights and interests, we will notify you and the National Privacy Commission in accordance with our obligations under Philippine law. If you suspect any unauthorised activity on your account, please contact our support team immediately so that we can take swift protective action.
If you have any questions or concerns about this Privacy Policy or the way 4shared handles your personal data, please contact our support team directly — our contact email is displayed in the footer of this page. We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law, and the most current version will always be published on this page with the effective date clearly shown at the top. Continued use of the 4shared platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so that you remain informed about how we protect your information. For general help and answers to common questions, visit our FAQ page.
Quick answers to what Filipino players most often ask about data privacy at 4shared.
No — 4shared does not sell, rent, or trade your personal data to any third party, including advertisers, data brokers, or marketing companies. Your information is used exclusively to operate your account, process your transactions, and comply with our regulatory obligations in the Philippines. We share data with trusted service providers only where strictly necessary, and those partners are bound by confidentiality agreements. Your data belongs to you, and we treat it with the care and respect it deserves.
You can request a copy of the personal data we hold about you at any time by contacting our support team directly. If any of your information is inaccurate or out of date, please let us know and we will correct it promptly. Under the Data Privacy Act of 2012, you have a legal right to access and rectify your personal data held by 4shared, and we are committed to responding to all such requests within the timeframes required by Philippine law. For step-by-step guidance, visit our FAQ page.
When you close your 4shared account, we will delete all personal data that we are not legally required to retain. However, certain records — such as transaction history and identity verification documents — must be kept for a minimum of five years under Philippine financial and gaming regulations. After the legally required retention period expires, all remaining personal data is permanently deleted from our systems. If you have specific questions about what data is retained after account closure, please contact our support team and we will give you a clear, accurate answer.
Yes — all payment information handled by 4shared is processed through licensed, PCI-DSS compliant payment providers and is protected by TLS encryption during transmission. We do not store full card numbers or sensitive payment credentials on our own servers. Transaction reference data is retained securely for regulatory and dispute resolution purposes only, and access is restricted to authorised personnel. If you ever notice an unexpected transaction on your account, contact support immediately so we can investigate and protect your account without delay.
Now that you know how 4shared protects your data, join Filipino players already enjoying a safe and exciting betting experience on our platform.